Job Description
Client Services Manager
About the Role
We are looking for a highly motivated and client-focused Client Services Manager to join our team. In this role, you will be the primary point of contact for our clients, ensuring seamless communication, strong relationships, and the successful execution of projects. If you thrive in a dynamic, creative environment and are passionate about delivering best-in-class service, this is the perfect opportunity for you.
ResponsibilitiesDevelop a deep understanding of clients' businesses, industries, and market trends to provide strategic insights and added value.
Serve as the primary contact for clients, managing communications across emails, calls, presentations, and deliverables.
Lead regular status meetings with key client stakeholders, ensuring transparency and alignment on all initiatives.
Prioritize and manage client requests to ensure projects are executed efficiently and delivered on time.
Collaborate with internal teams, including content and creative departments, to develop innovative concepts and solutions.
Stay ahead of social media and creative trends, bringing fresh ideas and opportunities to clients.
Identify and pursue opportunities to expand client relationships and partnerships.
Who You Are
A team player with a positive attitude—someone who enjoys collaboration and brings enthusiasm to their work.
A proactive self-starter who takes initiative and thrives in a fast-paced environment.
An excellent communicator with strong interpersonal skills, capable of building lasting client relationships.
Experienced in account management, with a proven track record of successfully managing and growing client accounts.
Skilled in the creative process, with the ability to provide strategic guidance and constructive feedback.
Exceptionally organized, with the ability to juggle multiple projects and deadlines.
Detail-oriented, dedicated to delivering high-quality work and outstanding client service.
Passionate about social media, content creation, YouTube, podcasts, and emerging digital trends.
Qualifications
3-5 years of experience in client services, account management, or a related role within a brand or creative agency.
Strong project management skills with the ability to prioritize and meet deadlines.
A strategic mindset with an eye for innovation and creative problem-solving.
Why Join Us?
We believe in fostering a culture of collaboration, creativity, and professional growth. If you're looking for an opportunity to work with an energetic and supportive team while making a meaningful impact in the creative space, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 55,000.00 75,000.00 Per Year
Job Tags
Full time, Remote job,