Job Description

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.

At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.

We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.

Purpose

Directs and supports a team that is responsible for the safe, compliant, timely and on-budget execution of field services, construction, and maintenance. This includes effective project tracking, and issue & risk management in collaboration with the Engineering department. Responsible for overseeing the definition and implementation of operations & maintenance manual and associated procedures, ensuring that team members understand and consistently apply Liberty processes and standards to deliver safe and compliant operations services. Collaborate with the other Operating Companies within Liberty Utilities to drive consistency and share of best practice in the operations and design of the gas distribution systems.

Accountabilities

• This role provides direct oversight to multiple managers and supervisors across maintenance, construction, metering. The Director is instrumental in aligning day-to-day operations with strategic initiatives along with budget development, forecasting, and resource allocation which is all essential to meeting both regulatory expectations and internal performance targets, as well as customer field services.
• The Director is instrumental in aligning day-to-day operations with strategic initiatives along with budget development, forecasting, and resource allocation which is all essential to meeting both regulatory expectations and internal performance targets.
• Ensures compliance to O&M, Federal and State Laws, local mandates, Safety and Regulatory requirements. Direct liaison for company in all aspects of communication with City & Town Municipalities.
• Ensures Safety is Priority of Operations at all levels at 100% compliance. Maintain a safe, reliable & efficient distribution system through the proper management of resources, workload and prioritization.
• Oversees core functions including field operations, emergency response, compliance, and system reliability. 
• Responsible for the implementation and execution of strategic initiatives and meeting expectations and performance targets.
• Direct both bargaining and non-bargaining personnel in all activities related to construction maintenance and operations for the gas pipeline system for energy North.
• Provide positive leadership and direction to direct/indirect support. This includes the encouragement of independent & creative decision making with regard to improving their immediate responsibilities in their own divisions. 
• Promote customer satisfaction through communication, responsiveness and quality workmanship for all direct reports.

Education and Experience

• Education requirement can be met through either formal education or equivalent experience
• 15+ years of experience in natural gas utilities or a related industry (e.g., oil & gas, construction, etc.)
• 5+ years of people and team leadership experience driving team performance, engagement, and accountability
• Thorough knowledge of diverse business functions and principles, particularly regulatory and compliance guidelines

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

As the successful candidate

Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization—it is what drives us every day to fulfill our purpose.

Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.

Our Guiding Principles

• Customer Centric
• Integrity
• Entrepreneurial
• Teamwork
• Owner mindset
• Outcome focused
• Continuous learning

What we offer

Collaborative environment with a genuine flexible working policy

401k Plan with matching

Company funded Pension program

Share purchase/match plan

Leadership Development Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Free parking

Variety of Health & Wellness programs

Discount and Perks program

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.

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