Job Description

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Opportunity Overview:

Are you a dynamic retail leader with a passion for culture, creativity, and operational excellence? POP MART is seeking a District Manager to oversee our growing network of retail locations across New Jersey. This is a unique opportunity to join a global pioneer in designer toy culture and help shape immersive retail experiences that inspire fans and collectors alike.

As District Manager, you'll lead a team of Store Managers and retail staff, driving performance, optimizing operations, and ensuring each location reflects POP MART's vibrant brand identity. You'll play a critical role in expanding our footprint, mentoring future leaders, and delivering exceptional customer experiences across the district.

If you thrive in fast-paced environments, love building high-performing teams, and want to be part of a creative global movement, we'd love to meet you.

Working location will be out of our various retail locations in the New Jersey area as well occasionally as out of our New York City office space.

What You Will Achieve:

• Own all store Key Performance Indicators (KPIs), store operations, stock level/inventory, and visual merchandising guidelines
• Enhance store personnel performance through training, coaching, development, and motivation
• Training and development of district's Store Managers into all-star leaders
• Manage payroll budget and determine hiring needs
• Lead and conduct interviews for prospective new retail team members, training, and onboarding
• Manage budgets for each location, ensuring payroll, hourly rates, salaries, and profitability remain within acceptable ranges
• Ensure operational efficiency for district
• Communicate cross-functionally with support center partners, will serve as a liaison between stores and offices in Los Angeles and China
• Ensure all locations adhere to corporate and legal guidelines
• Overcome operational challenges as they emerge
• Monitor and manage team attendance and ensure accountability through coaching and counseling
• Participate in ongoing leadership training that will fine-tune your management, accountability, operations and communications skills
• Oversee ROBO Shop (vending machine) operations within assigned area, including hiring and managing ROBO Operators, optimizing performance, and driving sales at local ROBO locations.

What You Will Need:

• Demonstrate a level of leadership that comes from a minimum of 5-10 years of retail/boutiques sales experiences, proven multi-unit experience of at least 2-5 years in role
• Strong verbal and written communication skills that will inspire and motivate team members at all levels
• Critical thinker and problem-solving skills
• Ability to prioritize, and use time management skills to keep ahead of daily, weekly and monthly tasks
• Ability to work in a fast-paced, dynamic company
• Willingness to travel approximately 40%–50% of the time both in the country and potentially outside the country.

Physical Requirements:

• Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
• Ability to stand and walk for extended periods (up to 6-8 hours per shift)
• Ability to bend, kneel, reach, and climb ladders or step stools safely
• Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
• Able to work in a fast-paced environment that may require quick movements and multitasking
• Ability to work in varying temperature conditions, including stockroom and receiving areas
• Manual dexterity required to operate standard stockroom tools (e.g., box cutters)

What We Offer:

• Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc.
• Opportunities to learn and lead, we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.

The job description is not intended to be a comprehensive list of the duties, responsibilities, and requirements of the position. Any duties, responsibilities, and requirements may change without notice.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**All sensitive personal data associated with this application will be used strictly for selection purposes and will be treated confidentially.

***As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

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