Job Description

POSITION: Exhibit Technician I (Full Time)

ROLE & LEVEL/GRADE: T2/3

DEPARTMENT: Exhibits

DIRECT SUPERVISOR: Exhibit Maintenance and Installation Manager

SUMMARY: Under general supervision, the Exhibit Technician I installs new exhibits, performs daily maintenance, and reviews the safe operation of the Phillip and Patricia Frost Museum of Science exhibits. They will work collaboratively with other technicians and management staff from both internal and external crews. Work involves a variety of duties beyond those of skilled craft workers, with a focus on understanding and applying safe work practices. This position also supports the successful completion of after-hours and weekend events by assisting with the setup of the spaces.

RESPONSIBILITIES:

• Execute a daily task list for all portions of the museum. These activities include installation, repairs, upkeep of exhibit components, painting, cleaning, and attention to all aspects of the exhibition floor, including lighting.
• Participate in the exhibit and building projects, including general prototyping, fabrication, and installation.
• Assist in the installation and breakdown of traveling and permanent exhibits, including the loading/unloading of tractor-trailers with forklifts and other common equipment (i.e., personnel lifts, dollies, Johnson bars, lift gates, etc.).
• Maintain the work environment of the Exhibit Shop and loading areas, including the condition of all tools necessary to the job and efficient storage of all materials necessary to production.
• Maintain shop and work areas organized, clean, well-lit, and free of unnecessary items.
• Performs minor troubleshooting and repairs to electronic or mechanical devices.
• Maintain museum lighting and assist with lighting installations.
• Interact with the museum visitors and act as a facilitator for program activities related to “making.”
• Must be able to work self-sufficiently with little supervision in support of after-hours and weekend events.
• Ability to work flexible schedules, including nights, weekends, and holidays as required.
• Maintain diary entries regarding the history of all exhibits. Maintain exhibit files and records relative to the maintenance and safety of individual exhibits.
• Perform other duties as assigned.
• Must be able to work self-sufficiently with little supervision in support of after-hours and weekend events.
• Ability to work safely.
• Ability to follow directions, instructions, structured processes, and procedures, and to complete tasks.
• Customer service skills to respond responsively to customer inquiries and requests, and appropriately escalate more difficult matters.
• Communication skills to provide information and to follow written and oral instructions.
• Flexibility to adapt to changing work priorities and to build effective working relationships with staff, customers, and others.
• Demonstrated organizational, problem-solving, and common-sense skills.
• Ability to manage and accurately track material resources and time.
• Ability to travel to various facilities and work independently and as a team.
• Ability to work well in a customer environment.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Vocational/technical education preferred.
• Working knowledge of tools of the trade (including welding equipment, paint equipment, shop machines, and power tools) is preferred.

• Willingness to work a prior-established schedule, including weekends and evenings, when needed.
• Bilingual preferred (Spanish/English/Creole)
• Must demonstrate proficiency in the safe use of designated tools.
• Familiar with the application of electronic exhibit mechanisms, such as audio/video systems, specialized lighting instruments, theatrical effects lighting, etc.
• Ability to retrieve and read email.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, talk, and hear. The employee is required to stand and walk for prolonged periods of time, along with climbing and reaching with hands and arms. The employee must occasionally lift and/or move from 50 to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Must be able to work in high and low places, be near fiberglass insulation and work under sinks and cabinets.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those that employees encounter while performing the essential functions of this job. Work is performed both indoors and in outdoor settings. Work is performed in a public attraction facility. May require driving to and from worksite locations. Employees may be exposed to hazardous and/or toxic substances, electrical shock, noise from equipment, and, depending on external weather conditions, wind, rain, cold, and heat.

CLEARANCE REQUIREMENTS

• Background clearance
• Drug screening as part of the Drug-Free Workplace Program

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