· Execute development tasks and technical implementation under the direction of a technical lead.
· Translate business and technical specifications and assigned user stories into high-quality, working products on the ServiceNow platform.
· Design, code, and test custom applications and modules involving JavaScript, business rules, flow designer, workflows, playbooks, script includes, UI pages, UI actions, client scripts, and more.
· Participate actively in an agile development team, engaging in daily stand-ups and code reviews to ensure alignment with architectural standards.
· Build and maintain robust integrations with external systems using REST/SOAP APIs and Integration Hub.
· Apply strong critical thinking and problem-solving abilities to independently troubleshoot complex workflows, script errors, and performance bottlenecks.
Bonus Qualifications (Preferred)
· Experience supporting and coordinating ServiceNow platform upgrades and patching activities.
· Web Development experience using modern JavaScript frameworks.
· Expertise with the Service Portal and creating custom widgets and pages using AngularJS and CSS.
· ServiceNow Micro-Certification - Service Portal.
· UI Builder experience.
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