Job Description

Overview

Catholic Charities of Buffalo is seeking a dedicated Trainer to join our Workforce & Education Department part-time, approximately 30 hours a week, with an estimated 16 hours of instruction and 14 hours of administrative work. This role supports participants seeking career and employment opportunities in the telecommunications industry. The Trainer will lead instruction for 10-15 students, Monday through Thursday from 9am to 1pm, using pre-established CTech module curriculum. In addition to teaching, the Trainer will serve as a collaborative team member, building strong relationships with peers and community partners. The ideal candidate is passionate about empowering others and committed to making a meaningful impact in the community.

Catholic Charities is non-profit human services agency that strives to empower individuals, children, and families across the eight counties of Western New York. For more than 100 years, Catholic Charities of Buffalo has provided HOPE to individuals and families of all faiths, backgrounds, and circumstances. As the most comprehensive provider of human services in Western New York, Catholic Charities delivers wide-ranging programs to address systemic poverty, sudden financial crisis, hunger, behavioral health, workforce readiness, family stability, legal immigration and resettlement, and help for older adults. As a trauma-informed agency, we strive to support the total wellbeing of clients and employees. Catholic Charities prioritizes wellness and diversity through various committees such as: CARE (Compassion, Acceptance, Respect for Everyone) Committee to create an inclusive environment where every individual feels seen, heard, and valued; Trauma-Informed Care (TIC) Committee to lead agency efforts in creating and maintaining a trauma-informed workplace; Wellbeing Committee to empower staff to reach their full potential through personal wellness and community support; and the Safety Committee to maintain a physically and psychologically safe and welcoming environment for all.

Job Responsibilities

• Provide CTech instruction to participants in groups of no more than 15 students per cohort
• Learn and utilize program-specific data tracking systems (OSOS, Workforce Database)
• Assess and evaluate student progress; provide remediation when necessary
• Employ a variety of instructional techniques and strategies to meet different aptitudes and interests of students
• Provide a nurturing and supportive learning environment that encourages student responsibility and incorporates challenging instructional strategies
• Adapt curriculum to provide individual, small group, and/or remedial instruction to meet the needs of individual students and subgroups of students
• Establish and maintain standards of student behavior required to run an orderly and productive classroom environment
• Maintain complete and accurate records of student progress and evidence of growth
• Perform administrative tasks related to educator's caseload, including but not limited to case notes, attendance records, bus pass logs, and student incentive tracking
• Collaborate with Case Manager and Employment Counselor on student outcomes/goals
• Meet the quantitative expectations established by the agency in accordance with program contacts, work experience, skills, and assignments
• Participate in agency trainings, workshops, conferences, and continuing education classes
• Perform other duties as assigned
• Comply with the Agency's Compliance Program, Code of Ethics, laws, regulations, and ethical standards applicable to your job duties

Minimum Qualifications

• Preferred 1+ years of experience within the cabling and fiber optics industry
• Industry-recognized credentials in telecommunications, grounding & bonding, copper cabling, fiber optics, wireless communications
• Previous hands-on experience with installing coaxial cables, wireless systems, fiber optics, and copper cables
• Strong personal and interpersonal communication skills
• Excellent organizational skills
• Ability to keep concise records
• Sensitivity to the development stages and well-being of participants
• Ability to work with a diversity of individuals and groups
• Able to accept supervision and work well both independently and in teams
• Excellent problem-solving skills to analyze issues and create action plans
• Ability to adapt to changing work priorities
• Ability to establish and maintain constructive relationships
• Must have reliable transportation and a valid NYS driver's license for required travel

What We Offer

• 30 hours per week
• Up to 13 paid holidays
• Up to 25 PTO days (Pro-rated based on first year start date, accumulates based on hours worked)
• Employer-paid Employee Assistance Program (EAP)
• 403b Retirement Plan (Eligible after first pay period)

Applicants must reside in New York State to be considered.

Compensation range may vary based on factors including but not limited to skills, education, location and experience.

Apply today at:

As an Equal Opportunity Employer, Catholic Charities of Buffalo is committed to providing equal employment opportunities to all individuals, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Catholic Charities of Buffalo will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities, unless such accommodations would impose an undue hardship on the operation of the business. If you require reasonable accommodation during the application or interview process, please contact recruitment@ccwny.org .

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