Job Description

Madrid Insurance Services Inc. is a privately owned, independent insurance agency based in Reseda, California. They specialize in providing a wide range of personal and commercial insurance products, with a particular focus on auto, home, and commercial trucking coverage.

Madrid Insurance Services is known for its personalized service and competitive rates. They collaborate with over 40 insurance carriers to offer clients the best possible coverage options. Customer reviews highlight the agency's responsiveness and dedication to finding optimal insurance solutions.

We are seeking a highly organized, self-driven Virtual Assistant to provide remote administrative, communication, and task management support. This role is ideal for someone who thrives in a flexible work environment, communicates effectively, and can manage multiple priorities independently.

Job Responsibilities

• Assist in managing and organizing office operations and procedures.
• Provide administrative support including managing emails, scheduling meetings, and maintaining files.
• Handle customer inquiries and provide information regarding insurance products and services.
• Prepare and maintain reports related to client information, claims, and policy documentation.
• Coordinate with team members to ensure timely communication and completion of tasks.
• Engage in research to support various projects and provide insights as needed.
• Assist in the development of marketing materials and client communications.
• Support the team in updating and maintaining the company’s database and CRM system.

Essential Qualifications

• A high school diploma or equivalent; a degree in business administration or related field is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize workload effectively.
• Basic understanding of insurance terminology and procedures is preferred.

Preferred Skills

• Previous experience as a virtual assistant or in an administrative role.
• Experience in the insurance industry is an advantage but not mandatory.
• Familiarity with CRM software and office management tools.

Benefits

• Competitive pay based on experience

• 100% remote work with flexible hours

• Growth opportunities and professional development

• Collaborative and supportive virtual work environment

• Paid time off (if full-time or long-term role)

 

Job Tags

Full time, Flexible hours,

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