Job Description

DescriptionJoin a vibrant, resident-focused senior living community where hospitality meets heart. We're seeking a dynamic Assistant Executive Director to help lead The Crescent, with a strong focus on service excellence, resident experience, and daily operations. If you're passionate about creating exceptional environments and have a background in hospitality or senior living leadership, apply today! Make a Difference--And Own Your Future At Wallick Senior Living, our team understands that senior living is not just a job, but a calling. We take pride in caring for and empowering our residents as they choose to enjoy their golden years with us. With 1,000+ employees and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role. A Career with Wallick Senior Living Means... A Unique Approach to Senior Living : Our associates power Wallick's approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support. Pay-on-Demand: access your money as you earn it. Exceptional Benefit Package : Health, dental, vision insurance effective within 2 weeks of starting your new job . Other benefits like gym membership reimbursement, paid parental leave, 401K, and more! Work-Life Balance: Paid time off, including paid parental leave. Supportive Culture and Rewarding Work: A team-oriented environment where associates make a meaningful impact by helping individuals maintain independence and quality of life. Resident Stories That Stay with You : From Maurine, who found an "instant family" to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created by you ! Career Growth: Tuition reimbursement, t raining, professional development, and advancement opportunities within a company that invests in its people. Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability. What You'll Do Champion a culture of gracious hospitality and neighborliness to ensure a home-like environment for residents and their visiting families. This includes first impressions, culinary experience as well as life experiences at the community. Achieve and exceed Net Operating Income (NOI) and occupancy targets for the community. Oversee resident experience by ensuring high standards in hospitality, culinary services, first impressions, and ongoing engagement. Design and implement entertaining events and gatherings that foster resident connections in both group and one-on-one settings. Promote and maintain a high level of resident independence, wellness, dignity, and personal choice throughout daily operations. Build meaningful relationships with residents and families to proactively address concerns and continuously improve satisfaction. Develop and maintain local partnerships that drive referrals, increase visibility, and attract new residents to the community. Contribute to strategic pricing and marketing decisions that support top-line revenue growth and competitive market positioning. Lead execution of an effective external business development plan, assigning clear accountabilities and adapting strategy based on referral performance. Review and manage monthly financial statements, including non-labor operating costs, ensuring alignment with budget goals. Timely submission of monthly expenses and budget reports, adhering to internal business controls and compliance requirements. Provide leadership and oversight across all departments, ensuring efficient operations, regulatory compliance, and alignment with approved budget. Ensure excellence in key areas such as facility maintenance, culinary service, activity programming, and resident experience. Maintain strong communication with residents, families, and external partners to address and resolve concerns promptly and effectively. Foster an inclusive and engaging workplace culture, supporting team development and staff satisfaction across all levels. What We're Looking For Bachelor's degree and five (5) years of previous experience or equivalent experience in managing an independent living community. Ability to communicate in writing and verbally with co-workers, residents, family members and business partners. Ability to make complex decisions requiring a high degree of judgment. Decisions affect the overall operation of the facility. Bachelor's Degree is preferred with equivalent experience. Wallick's Mission & Values At Wallick Communities, we believe in opening doors to homes, opportunity , and hope for our residents , associates, and community . Our core values guide everything we do: Care - We show compassion and respect for everyone. Character - We do the right thing, even when no one is looking. Collaboration - We work together to achieve more. At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities , creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day. For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Join Us and Become an Employee-Owner! If you're ready to make a difference in people's lives while securing your financial future, apply today! *Employment is contingent upon passing a pre-employment backgroun d check and drug screen.

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